WooCommerce tracking with Insytix

WooCommerce stores power most Israeli e-commerce on WordPress. Insytix doesn't just count visitors — it tracks orders, abandoned carts, traffic sources per purchase, and sends push notifications when a new order arrives. This guide walks you from installing tf.js or the Insytix plugin through store type setup and verifying data flows to the dashboard.

Before you start

Make sure WooCommerce is active and you have an Insytix account with a registered site. You need WordPress admin access to install the Insytix plugin (recommended) or paste code. Important: in Insytix set the site type to Store (WooCommerce) — without this you only get visitor and lead tracking, not orders and abandoned carts.

• WooCommerce installed and active
• Insytix account + site in dashboard
• WordPress admin access
• 10 minutes for install, store type, and verification

Install tf.js tracking or Insytix plugin

Recommended: dashboard → **Embed** → **Connect WordPress** (or download ZIP from the same page). The plugin injects tf.js with __INSYTIX_CONFIG__ and sends WooCommerce events in real time — no extra webhook on most sites. Ensure site type is WooCommerce. Alternative: manual Header paste.

Set site type to WooCommerce store

In the Insytix dashboard → site settings → site type, select WooCommerce (Store). Saving enables the commerce dashboard: order cards, abandoned carts, revenue, and paid conversion tracking. Set once — if you migrated from another platform, update accordingly. Konimbo and E-Shop stores have separate guides.

• Dashboard → site settings → site type → WooCommerce
• Save enables order and cart tracking
• Commerce dashboard with revenue cards

Real-time order tracking

When a customer completes a WooCommerce purchase, Insytix receives an order event with order number, amount, products, and arrival source (UTM, Google Ads gclid, Facebook). The order appears in the dashboard Orders tab within seconds — not the next day. Filter by date, status, and traffic source. This shows which campaigns drive real sales, not just clicks.

• Real-time orders in Orders tab
• Amount, products, and WooCommerce order number
• Traffic source (UTM / Google Ads / Facebook)
• Push alerts on new order

Abandoned carts

Insytix detects when a visitor added products to cart but didn't complete checkout. The cart appears in the dashboard with customer details (if entered), cart products, and traffic source. Enable push alerts on abandoned carts — a chance to follow up before they buy from a competitor. Note: carts without email or phone still appear but are harder to act on.

Lead tracking alongside commerce

Many WooCommerce stores also receive inquiries — contact forms, phone clicks, WhatsApp. Insytix tracks all of these alongside orders: phone_click on tel: links, form_submit from Contact Form 7 and WPForms, and leads in the Leads tab. You'll know if a customer called before buying, or asked about a product.

Push alerts for orders and carts

In the Insytix dashboard → Push notifications, enable alerts for new orders and abandoned carts. Notifications arrive on your phone or computer (browser) within seconds of the event — ideal for store owners who want instant sale alerts or abandoned checkout notices. Choose which event types trigger alerts.

Traffic sources and UTM for purchases

Every Insytix order carries the visitor's arrival source: utm_source, utm_medium, utm_campaign, and gclid from Google Ads. See that a Facebook campaign brought 15 orders while Google brought 8 — with real amounts. Add UTM parameters to campaign links (e.g. ?utm_source=facebook&utm_medium=cpc) — tf.js stores them for the entire session.

Verify installation

Place a test order: it should appear within seconds. Check real-time and green status on **Embed**. View Source: tf.js and __INSYTIX_CONFIG__. If visitors work but orders don't — WooCommerce site type.

Troubleshooting

Visitors counted but no orders: verify WooCommerce site type in Insytix. Carts not appearing: check WooCommerce Checkout is active and visitor reached payment page. Duplicate orders: remove duplicate script. No data at all: purge LiteSpeed/Cloudflare cache. Push not arriving: enable browser permissions and dashboard settings.

Still stuck? Request team assistance

Try the steps above first. If tracking still isn't active — dashboard → **Embed** → at the bottom, **Request team assistance**. We need **site admin access only** (WordPress Admin, Wix collaborator, etc.) — not hosting panel or site migration. Application Password or temporary user recommended; passwords are not stored in the app.

Products and page views

Beyond orders, tf.js tracks page_view on every page — including product, category, and cart pages. See which products are most viewed, where visitors came from to product pages, and how many product page visitors became buyers (conversion rate per page). Combined with orders and abandoned carts gives full customer journey — from view to purchase or abandonment.

Israeli payments and WooCommerce

Insytix tracks orders the moment they're recorded in WooCommerce — regardless of payment gateway: Cardcom, Tranzila, PayPal, Bit, cash on delivery (COD), or bank transfer. The plugin sends the order event after payment is approved or order is created (depends on WooCommerce settings). If an order appears in WooCommerce Admin but not Insytix — check site type, active plugin, and cache. Common on Israeli hosting with LiteSpeed.

Reports and period comparison

In the WooCommerce dashboard compare revenue, order count, and abandoned carts across weeks, months, or campaigns. See if "end of season sale" beat "summer sale". Combine with traffic sources: which Facebook campaign drove the most orders in shekels. Connect Google Ads from dashboard to see spend vs revenue — real ROI for Israeli businesses advertising online.

Frequently asked questions

Need a separate webhook? On most WooCommerce sites with Insytix plugin — no. Works with Israeli payment plugins (Cardcom, Tranzila, Meshulam)? Yes, as long as order is recorded in WooCommerce. See products in abandoned cart? Yes, with names and quantities. Connect Google Analytics too? Yes, from dashboard — Insytix and GA complement each other. Works with WooCommerce Subscriptions? Regular orders yes; subscriptions — check with support. Need WooCommerce HPOS? Compatible. How fast until order appears? Seconds.

Summary

A WooCommerce store with Insytix = full tracking: visitors, leads, orders, abandoned carts, and phone alerts. Install the Insytix plugin, set store type, verify with a test order, and enable push. From there you'll know exactly which campaign drove each sale — in Hebrew, in real time.